Connect checks the business by loading its variable keys, then fills every tab.
The variables this business defines (like {{store_phone}}). Each key has a business default; outlets can override it in Outlet values. Click a row to see where it is used.
| Placeholder | Label | Type | On missing | Business default | Outlets | Templates | |
|---|---|---|---|---|---|---|---|
Set the backend, token and business, then hit Connect. | |||||||
Each outlet's value for every key. Grey = using the business default, amber = missing. Type or upload to set an outlet's own value; empty a text cell or remove an image to fall back to the default.
Header row outlet_id,<key1>,<key2>…. Blank cells are skipped. Cells under MEDIA keys are treated as media URLs.
WhatsApp templates and how their body variables are filled. Map a variable to a key so each outlet sends its own value, or leave the fixed template value.
Where one key is set and used: which outlets have their own value, which are missing one, and which templates read it.
Which WhatsApp template a review invite goes out with. Set one business-wide template on the central WhatsApp number; every outlet that sends through it uses that template, including outlets added later, unless the outlet is given its own template.
| Outlet | Template used | Why | |
|---|---|---|---|
Connect to load. | |||
Only for outlets that should not use the business-wide template.